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General Freshwater Chats General questions and comments.

 
 
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  #11  
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Default Re: I am soooo angry.

i guess. I could sue them 1 million dollars for pain and suffering lol.( dont think it will work). I will think about taking them to court.
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  #12  
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Default Re: I am soooo angry.

I don't know how the court system works in Canada, but the small claims courts here often settle issues such as yours. The main consideration of the supplier of the tank would be to have to pay their attorneys fees and court cost on top of a refund to you. Attorney fees and court costs would be far greater than the amount you paid. Hopefully, they would opt for the lesser of the two expenses.
  #13  
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Default Re: I am soooo angry.

I agree with Dano and I bet that if you start to become a pain to them by contacting them alot, they would give you a refund just to get rid of you ( if they know whats good for them! LOL )
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  #14  
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Default Re: I am soooo angry.

well they offered me a partial refund. Should i take it or not. I could threten them with court and get more.
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  #15  
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Default Re: I am soooo angry.

NO! Absolutely NOT! Why a partial refund, this wasnt YOUR fault! It was broken when it arrived, they should give you a full refund. You would think if they cared about repeat customers, they would do the right thing. If you bend to the p. refund, you basically just paid them $300 bucks...heck, I'll take the $300 if you dont want it, lol! Fight em on this, don't let them push you around! Keep pressuring them, it already sounds like they are realizing you are backing them into a corner..
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  #16  
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Default Re: I am soooo angry.

Stand your ground on this one! Tell them that a partial refund is NOT good enough. Ask them if you can "partially" use the cracked tank. Will the water "partially" stay in there. You get the idea.
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  #17  
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Default Re: I am soooo angry.

well the court system is victoria is a little more difficult them in most of canada.( lots of bylaws). So they agreed to give my a full refund after i gave them a court date. ( They knew i was a lawer). Sooo I need to save up 200 more to get my new tank. ( my wife makes me because if she didnt i would have enought to buy every fash and tank in the store) her excuse. So i got to do 20 hours of work around the house first.

Josh
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  #18  
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Default Re: I am soooo angry.

Well at least you got your full refund.
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  #19  
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Default Re: I am soooo angry.

Glad to hear that!! Way to go!! Some people will try to get away with anything!
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  #20  
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fishead fishead is offline
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Default Re: I am soooo angry.

+1. Obviously they never heard of 'customer service'.....
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